FREQUENTLY ASKED QUESTIONS
What is WriterHouse?
Where are you?
I’ve never really written before. Is WriterHouse just for professional writers?
I see you offer space for writing. Why do I need to come to WriterHouse when I can work in a coffee shop or at home for free?
How can I be involved with WriterHouse?
Do I have to be a member to take your writing classes?
When are your writing classes?
What kind of writing classes do you offer?
What about inclement weather?
We try to avoid cancelling classes whenever possible, as it is difficult to coordinate everybody’s schedule to set up a make-up class. Below are the times when we will make a determination. After that time, we will send an email to your class email list, the WriterHouse website main page (writerhouse.org), Facebook and Twitter. If you can’t get to a computer, phone to check the voicemail outgoing message (296-1922).
Evening classes that start at 6:30 and evening open hours–decision will be posted by 3pm
Morning classes that start at 9:00 or 9:30 and morning open hours–decision will be posted by 7:00am
Afternoon classes that start at 1:00pm and afternoon open hours–decision will be posted by 10:00am
Do you offer financial assistance?
WriterHouse offers need-based scholarships on a sliding scale. If you wish to apply for financial assistance, please download and fill out the Scholarship Application. This is a fillable PDF. Please save the form, complete it, and email to firstname.lastname@example.org. Or you may mail the completed form to WriterHouse, PO Box 222, Charlottesville, VA 22902.
Can my group use meeting space in WriterHouse?
WriterHouse has meeting space for use by our members. At least one member of the group attending the meeting must be a member of WriterHouse. If everyone in the meeting group is a WriterHouse member, there is no cost. If anyone in the group is not a member, the charge is $10 per hour. Scheduling is subject to availability of the space and someone to come and unlock the door. Email email@example.com to inquire.
What is your refund policy for classes and seminars?
If you need to cancel your enrollment for any reason, please email us at firstname.lastname@example.org. Our refund policy for cancellations is as follows:
3 weeks before the class or seminar start date: Eligible for a full refund.
1-3 weeks before the class or seminar start date: Eligible for a full credit towards a future class or seminar.
Less than 1 week before the class or seminar start date: Not eligible for credit or a refund.
In the event that we have to cancel a class or seminar for lack of enrollment or another reason, you are eligible for a full refund or credit towards a future class. If your payment was made via PayPal, you will be eligible for a full refund, minus the nonrefundable PayPal fee.